Global Tourism is an Edinburgh-based professional chauffeur service that needed to modernise its entire booking and fleet management operation. Manual processes were causing booking conflicts and operational inefficiencies that were damaging client experience.
Manual booking processes caused conflicts and operational inefficiencies. The company needed an intuitive customer-facing booking system alongside comprehensive backend controls for fleet and driver management, all integrated with real-time mapping and instant quote generation.
Built a Laravel-based booking and fleet management platform with Google Maps integration for route visualisation and distance calculations, instant quote generation, customer relationship management, driver scheduling and vehicle assignment, fleet management module, and automated booking-to-driver matching with real-time status notifications.
Every tool chosen for this project specifically — not because it's trendy.
